Questions
Frequently asked questions
Short answers to the most common questions about repairs, timing, warranty and parts.
Do you repair every phone model?
Yes, we work with most brands and models: iPhone, Samsung, Huawei, Xiaomi, Oppo, OnePlus and others.
If you are unsure about a specific model, get in touch and we will check that parts are available.
How long does a screen repair take?
Most screen repairs are done while you wait, in 30 to 60 minutes depending on the model. Newer or more complex models can take a few hours.
How much does a repair cost?
The price depends on the device model and the repair it needs. Get in touch, tell us the model and the problem, and we will give you a free, no-obligation quote.
Do repairs come with a warranty?
Yes, every repair comes with a warranty. The period depends on the type of repair and the parts used, and it is stated on the quote and the invoice. Ask us about the warranty for your repair.
Do I need an appointment, or can I just come in?
You can come in any time during our opening hours. To be seen faster and avoid a wait, we recommend letting us know beforehand by phone, WhatsApp or email.
Do you recover data?
Yes, we recover data from phones, tablets, computers and hard drives. Success depends on the type and severity of the problem. We assess it for free before we start.
Can I leave my device and collect it later?
Of course. Leave your device with us and we will agree the best time for you to collect it. We will contact you as soon as the repair is done.
Do you use original parts?
We work with high-quality parts: original or compatible, depending on availability and what we agree with you. We always explain the options and their prices before we start the repair.
Can't find your answer? Ask us on WhatsApp
Device showing symptoms?
Bring it in for a free diagnosis. No appointment needed; letting us know first saves you a wait.